2023 Best Workplaces Honorees Announced: The list goes live on Inc.com in early May 2023 and will be featured in the May/June print issue. All applicants will be notified via email in late April if they have made the list or not. Every applicant, no matter if they make the list or not, will also receive a customized company culture snapshot report, based on employee feedback.
In addition to employee assistance (EAP) and wellness programs, CuraLinc Healthcare provides a variety of additional services to client organizations that augment the health, productivity and engagement of employees.
@Inc Article on Employee Retention
StudentLinc provides around-the-clock professional assistance to help students manage personal concerns, emotional issues, transition and adjustment concerns, academic stress, career development, and the demands of daily and family obligations. The program increases student retention and reduces the incidence of emergency room visits.
Combining the services of an EAP with a disability management program can have a positive impact on both the employee and the employer. Through DisabilityLinc, CuraLinc will develop a clinically-based outbound engagement strategy to connect employees with resources available through the SupportLinc program. The program will drive shorter short-term disability durations, lower the incidence of repeat claims, and address the psychosocial concerns of members of long-term disability leave.
A third (36 per cent) of HR directors have seen an increase in staff turnover in the last three years, according to a study by Robert Half UK.Boredom and frustrations with their current role or company (35 per cent), poor work-life balance (31 per cent) and stagnant career prospects (30 per cent) were the key reasons why employees chose to move on.Phil Sheridan, senior managing director at Robert Half UK, said: UK businesses are beginning to realise that they need to prioritise the implementation of effective retention strategies as their current efforts have been unsuccessful in addressing the underlying causes of voluntary staff turnover. At a time where the labour market is very competitive and highly-skilled employees are in short supply, organisations need to ensure they look after their staff.
Shireen is the Talent Acquisition Lead at Blueboard, the employee rewards and recognition platform for the modern workplace. She is passionate about people: human understanding, communication, behavior, and interaction. Shireen is also well-versed in account management, recruiting, training, and new hire orientations.
Employee assistance programs, also known as EAPs, enhance organizational effectiveness by identifying and removing obstacles to employee productivity and by resolving an employee's personal and work-related concerns. Certain EAP models, such as that from CuraLinc Healthcare, also reduce direct medical costs through effective treatment and advocacy-driven guidance for members with a variety of mental health or substance abuse issues.
CuraLinc Healthcare's Financial Offset Dashboard helps employers connect the program's intuitive value to its measurable value, making it much easier for benefits professionals and advisors to understand the impact of an employee assistance program. To utilize this Dashboard and calculate the financial offset of the EAP, answer the three questions below. Your organization's Financial Offset Ratio will be shown at the bottom of this page.
If your company is looking for customer retention strategies and techniques, or suggestions for customer retention software systems and customer experience management solutions, customer retention blogs are a good place to start your search. We have rounded up 51 of the top blogs from customer retention authorities and thought leaders who share their strategies, techniques, and insights into keeping customers coming back and remaining loyal to your company. Please note, it would be impossible to rank these blogs because they all share such helpful information, so we have listed them here in alphabetical order.
The BigDoor is a loyalty platform that helps brands connect with consumers in fun ways. Their customer retention blog features posts on loyalty programs, customer journey, customer communications, and more.
Bond Brand Loyalty, formerly Maritz Canada and Maritz Loyalty Marketing, is a leader in building brand loyalty for the most influential and valuable brands. Recognized by Forrester Research, Gartner, and Loyalty 360 as a market leader, Bond Brand Loyalty shares customer retention posts in their blog that cover such topics as loyalty programs, loyalty reports, and customer experience.
Buljan & Partners Consulting is an international consultancy specializing in customer-centric management and customer experience. Their customer-centric management blog covers customer expectations, customer experience, customer relationship management, engagement, and other topics relating to customer retention.
Sharing digital marketing insights, expertise, and inspiration for and by marketing leaders, CMO.com is a robust resource for customer retention tips, news, and views. In fact, CMO.com contains more than 300 posts relating to customer retention.
Keynote speaker, business consultant, and author Chip Bell shares his customer service expertise, insight, and experience in his self-titled blog. Bell seamlessly ties customer service to customer retention and guides readers through the connection between the two in his posts.
Client Heartbeat is a simple customer feedback tool for surveying customers, measuring satisfaction, and identifying those that are happy and unhappy. The Client Heartbeat blog is a top source for customer retention because it includes posts that focus on customer experience, feedback, loyalty, satisfaction, and service.
Constant Contact enables small businesses and nonprofits to grow and succeed via email marketing. Their blog is a great resource for all things relating to customers, but it includes especially insightful posts concerning customer retention.
Consumerist is an independent source of consumer news and information published by Consumer Media LLC. Because Consumerist is for consumers, it presents marketing and business topics from a different point of view than most other customer retention blogs. The Consumerist blog also helps companies and marketers understand why certain initiatives and strategies fail to promote loyalty and retention; at the very least, the blog posts remind companies that customers should be at the center of their efforts.
A leading provider of cloud-based social customer service solutions, Conversocial helps companies serve their social customers. Because Conversocial puts customers at the center of their work, their posts are helpful for marketing professionals working toward improving customer retention.
Mike Schoultz is a digital marketer, blogger, and social media enthusiast who shares his marketing know-how and customer retention insights at Digital Spark Marketing. The blog covers categories such as customer experience, customer engagement, and customer service and offers customer retention strategies for readers.
Entrepreneur is a resource that has been inspiring, informing, and celebrating entrepreneurs for more than 40 years. Their customer retention posts are written by experts and authorities who share their insights and expertise in fostering loyalty, using successful retention and loyalty programs, and more.
Forrester helps business and technology leaders develop customer-obsessed strategies to drive growth. Their blog posts on customer loyalty are written by data insights professionals, customer experience professionals, and marketing professionals and share tips and strategies for increasing customer retention.
Genroe provides practical customer feedback, customer experience management, and customer loyalty management to help companies better understand and gain more value from existing customers. Their blog posts contain information, analysis, and insights on strategies for improving customer retention.
H2insight focuses on customer retention, appointment setting, telemarketing, and surveys to help teams become a leader in customer satisfaction. Proactive customer engagement is a hallmark of H2insight, and because they understand the value of customer relationships, their blog is a top source of customer retention information.
Help Scout is a leading customer support software, and they share their customer loyalty expertise ands strategies in their blog. Posts cover customer conversations, customer service, and customer success, among other topics of interest to marketers and executives looking to increase customer retention rates.
LiveOps offers a premier virtual contact center in the cloud and is on a mission to help companies serve and delight customers. The LiveOps Blog features customer retention in several of their posts and reminds readers that customer service plays a critical role in customer retention.
Loyalty 360 is an association focused on customer, channel, employee, and brand loyalty engagement, customer experience management, and customer relationship management. They report on news and trends relating to customer loyalty, customer retention, and more in their articles and blogs, which also feature strategies and techniques for keeping customers.
Loyalty Truth, a unique source of unbiased insights on customer strategy and loyalty marketing, is dedicated to customer-centric marketing. As such, they understand the value of customer retention and share blog posts relating to customer experience, engagement, and loyalty.
MarketingProfs helps marketers and organizations with resources from experts. Their customer-centric posts feature customer experience and customer journey strategies and tips that are helpful for companies looking to improve customer retention.
Marketing Wizdom is on a mission to help established businesses grow and outperform competitors. They believe in building business through word of mouth, and their blog posts focus on reputation sales, customer loyalty, and customer retention. 2ff7e9595c
Comentários